Program Pause Policy

The Mentee wants to pause an ongoing program

Once a package is purchased it is set to end at the specified duration for which the mentee has made the purchase. In case your mentee wants to take a break from the preparation journey, they can pause the package for a duration of maximum of 15 days after which the package will resume automatically.

This option can be availed only once in the entire package.

💡You have the option to end the package if you do not wish to resume the service later. Here you will be paid the amount for the number of days completed in the package so far

The Mentor wants to pause an ongoing program

You can pause an ongoing package for a maximum duration of 15 days. This service can be availed only once in the entire package. If you are requesting to pause the package we encourage both the mentor & mentee involved to

• Agree on a resume date

• Inform your support manager to pause the package for the agreed duration

💡If your mentee doesn’t want to wait they can end the service with you by informing their support manager. Here you will receive the amount for the days completed until the last attend session date in the package.