Session Policy: No Show-up

No show-up is an event where the mentor or mentee didn’t join a session that was agreed upon within 15 minutes of the session start time.

The Mentee didn’t show up for a session

Once a session is scheduled by a mentee it should start at the scheduled time and last for the agreed-upon duration. In case your mentee did not show-up, it is at your discretion if you would like to reschedule the session.

Communication is the key in such cases, we encourage both the mentor & mentee involved to

• Chat on your dashboard and agree on another time to meet

• Reschedule the session from your dashboard

The Mentor didn’t show up for a session

We understand you are busy professionals with a full-time job and the responsibility of multiple mentees, it might happen that you got some unavoidable work due to which you didn’t attend the session.

Communication is the key in such cases, we encourage both the mentor & mentee involved to

• Chat on your dashboard and agree on another time to meet

• Reschedule the session from your dashboard

💡 Per month if you are exceeding more than 2 no-show-ups with a particular mentee, then they have the option to request a mentor change. In such cases, the mentor will receive compensation for the days utilised till the last session date.

Session Policy: Time Constraints

Once a session is scheduled by a mentee and a mentor accepts the session, it should start at the scheduled time and last for the agreed-upon duration.

For ex: If a session is scheduled for 2:00 PM and it was agreed that the session will be of 1 hour, then the session will end at 3:00 PM.

The Mentee joined the session late

In case your mentee joined a session late, it is at your discretion if you would like to extend a few minutes after the session's end time to complete the discussion.

The Mentor joined the session late

In case you have joined the session late, you will have to take the session as per the agreed-upon duration.

If you cannot extend the time to complete the agreed-upon duration, the mentee might book another session with you to complete their discussion